1. Introduction
This Privacy Policy explains how we collect, use, and protect your information when you interact with our stone products and services. By using our services, you agree to this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, billing/shipping address
- Business Information: Company name, GST details (if applicable)
- Transaction Data: Order details, payment information
- Technical Data: IP address, browser type, and website usage data
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate regarding inquiries and services
- Improve our products and customer experience
- Send updates, offers, or promotional messages (if consent is given)
- Comply with legal and regulatory requirements
4. Payment Information
- We do not store sensitive payment details such as card numbers or CVV.
- Payments are processed through secure third-party payment providers.
5. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
- Logistics and delivery partners
- Payment service providers
- Legal authorities if required by law
6. Data Security
We implement appropriate security measures to protect your information from unauthorized access, misuse, or disclosure.
7. Cookies & Tracking
- Our website may use cookies to enhance user experience.
- Cookies help us understand website traffic and improve services.
- You can disable cookies through your browser settings.
8. Data Retention
We retain your information only as long as necessary for business, legal, or regulatory purposes.
9. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
12. Contact Us
For any privacy-related questions, contact us:
- Phone: [Your Phone Number]
- Email: [Your Email Address]
- Address: [Your Business Address]
